WP Store Customer Support

Our online sotre is compatible with the latest version of Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge browsers. Before placing an order, we suggest you to delete all cookies and chaches in your device. If you are still unable to complete the order or there is an issue with the payment, you can contact our Customer Care team at <a href="mailto:customerservice@wpstore.com">customerservice@wpstore.com</a> .

Our online sotre is compatible with the latest version of Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge browsers. Before placing an order, we suggest you to delete all cookies and chaches in your device. If you are still unable to c

My order cannot be processed

ORDERS & PAYMENTS

MY ORDER

How can I place an order?

Can I cancel or modify my order?

Can I get a refund if the price of a product ordered online, has changed?

I have not received one of the product I ordered online. What can I do?

I have received the wrong item, what can I do?

The item I ordered is faulty, what can I do?

What happens if a product I ordered online, is out of stock?

Which are the information to pay an online order?

Can I use a different billing and shipping address?

Can I pay my order in a different currency?

How can I pay my order?

Can I pay with Paypal?

When I will be charged of the order?

Why the payment has been declined?

What kind of security checks are run to make sure the payment

What happens if I realize the billing and shipping information given after placing an order, are incorrect?

How do you keep my personal information safe?

PAYMENTS

Where is my order?

How Can I track my order?

What delivery service do you offer?

VAT, Import duties and taxes

SHIPPING AND DELIVERY

Can I make a return?

How much time do I have to return an order?

Can I make a product/size exchange?

Will I be refunded the full amount of my order?

When I will receive my refund?

If I purchase a product in Store, can I return it to you by mail?

RETURNS

How can I make sure a product is available?

PRODUCT

My order cannot be processedUpdated 2 days ago