WP Store Customer Support

Yes, it is possible to enter a shipping address different than your Billing Address. Once the order has dispatched from our warehouse, you will receive an email from our Courier partner DHL containing the DHL tracking number.&#xA0;

Yes, it is possible to enter a shipping address different than your Billing Address. Once the order has dispatched from our warehouse, you will receive an email from our Courier partner DHL containing the DHL tracking number.

Can I use a different billing and shipping address?

ORDERS & PAYMENTS

PAYMENTS

How can I place an order?

Can I cancel or modify my order?

My order cannot be processed

Can I get a refund if the price of a product ordered online, has changed?

I have not received one of the product I ordered online. What can I do?

I have received the wrong item, what can I do?

The item I ordered is faulty, what can I do?

What happens if a product I ordered online, is out of stock?

MY ORDER

Which are the information to pay an online order?

Can I pay my order in a different currency?

How can I pay my order?

Can I pay with Paypal?

When I will be charged of the order?

Why the payment has been declined?

What kind of security checks are run to make sure the payment

What happens if I realize the billing and shipping information given after placing an order, are incorrect?

How do you keep my personal information safe?

Where is my order?

How Can I track my order?

What delivery service do you offer?

VAT, Import duties and taxes

SHIPPING AND DELIVERY

Can I make a return?

How much time do I have to return an order?

Can I make a product/size exchange?

Will I be refunded the full amount of my order?

When I will receive my refund?

If I purchase a product in Store, can I return it to you by mail?

RETURNS

How can I make sure a product is available?

The size of a product I am interested in, is out of stock. How can I be notified when it is available?

PRODUCT

Can I use a different billing and shipping address?Updated 2 years ago