WP Store Customer Support

We currently do not offer product or size exchange. Once an order is returned to our warehouse, we issue the refund to the original payment method.If you wish to take the same item in a different size/colour, you will have to place a new order in our online store.&#xA0;Please note that it is not possible to make an exchange or return an item purchased online in one of our Physical Stores.&#xA0;

We currently do not offer product or size exchange. Once an order is returned to our warehouse, we issue the refund to the original payment method. If you wish to take the same item in a different size/colour, you will have to place a new order in ou

Can I make a product/size exchange?

RETURNS

How can I place an order?

Can I cancel or modify my order?

My order cannot be processed

Can I get a refund if the price of a product ordered online, has changed?

I have not received one of the product I ordered online. What can I do?

I have received the wrong item, what can I do?

The item I ordered is faulty, what can I do?

What happens if a product I ordered online, is out of stock?

MY ORDER

Which are the information to pay an online order?

Can I use a different billing and shipping address?

Can I pay my order in a different currency?

How can I pay my order?

Can I pay with Paypal?

When I will be charged of the order?

Why the payment has been declined?

What kind of security checks are run to make sure the payment

What happens if I realize the billing and shipping information given after placing an order, are incorrect?

How do you keep my personal information safe?

PAYMENTS

ORDERS & PAYMENTS

Where is my order?

How Can I track my order?

What delivery service do you offer?

VAT, Import duties and taxes

SHIPPING AND DELIVERY

Can I make a return?

How much time do I have to return an order?

Will I be refunded the full amount of my order?

When I will receive my refund?

If I purchase a product in Store, can I return it to you by mail?

How can I make sure a product is available?

PRODUCT

Can I make a product/size exchange?Updated 3 days ago