Which courier do you use?
All orders placed on wpstore.it are shipped via DHL Express courier. The On-Demand Delivery service is available at no extra cost, depending on whether DHL activates it or not.
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ABOUT DELIVERY
Where will I receive my order?
Your order will be delivered to the address provided during confirmation of the order. You can request delivery and collection of your order at your nearest DHL Service point. You can find your local DHL Service point by consulting the DHL website.
What are the shipping costs?
EXPRESS SHIPPING:. All shipments are sent with DHL Express Carrier. DHL On-Demand Delivery Service is provided without any additional cost to the customer, whenever it is granted by the courier. FREE SHIPPING:. Express free shipping is valid on order
To which countries do you ship online orders?
Wpstore.it ships to the following countries:. Italy, United Kingdom, France, Germany, the Netherlands, Belgium, Spain, Portugal, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuani
What are the shipping and delivery times?
Orders are shipped from Italy via DHL Express service, on working days from Monday to Friday, excluding Italian public holidays. AVERAGE TRANSIT TIMES OF SHIPMENTS:. Orders are packed and shipped within 1-2 working days from the date of receipt. The
Is it possible to reschedule a new delivery if the first attempt was unsuccessful?
In the event that the delivery of your order is unsuccessful, DHL will make a second delivery attempt on the next working day. To arrange a new delivery, please contact your local DHL Service point. For further information or assistance, please conta
What happens if an order is not delivered?
In case an order is not delivered, please contact the customer service team at [email protected].